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Data Breach at On Q Financial Puts 211k Clients at Permanent Risk of Identity Theft Featured

Security flaw in ScreenConnect app allowed hackers to steal personal information belonging to over 211 thousand clients.

What Happened?

On Q Financial, a nationwide mortgage company headquartered in Scottsdale, Arizona, was alerted on February 20, 2024 to a flaw in ScreenConnect, a remote computer access tool utilized to remotely connect to computers on its network.

On Q Financial promptly contacted the FBI, addressed the security flaw and hired an external computer forensics team to analyze the breach’s nature and scope, particularly focusing on unauthorized access to or acquisition of client data.

The investigation indicated that the vulnerability within ScreenConnect had been effectively dealt with, ensuring the security of the company’s computer networks. The forensic analysis also identified that on March 14, 2023, an unidentified party exploited this vulnerability, leading to the unauthorized extraction of personal client information belonging to 211,650 individuals from On Q Financial’s computer systems.

What Information was Stolen?

The investigation revealed the following information was obtained –

  • Name
  • Social Insurance number

What Can Identity Thieves Do With My Information?

Stolen personally identifiable information (PII) can be used to commit identity theft, open new credit accounts, make unauthorized purchases or obtain loans. Cyber-criminals have recently targeted America’s essential industries and in so doing have forced millions of Americans to face the fallout from these attacks.

Leaked or stolen data can be sold on the dark web forums and may be used for fraud and medical identity theft, a type of fraud, where threat actors use stolen information to submit forged claims to insurers.

What is On Q Financial Doing To Protect My Identity?

According to the Data Breach Notification posted on the Maine AG Website, On Q Financial is offering 12 months of credit monitoring and identity theft protection.

Clients affected by the breach are exposed to a heightened and imminent risk of fraud and identity theft. They must now and in the future closely monitor their financial accounts to guard against identity theft and fraud.

If you receive a data breach notification from On Q Financial, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options at no cost to you. For more information, please review these recommendations.

Protect Your Identity. Join the On Q Financial Data Breach Class Action.

If you receive a Notification Letter from On Q Financial, you are at permanent risk of identity theft and the devastating financial and legal consequences that go along with it.

You may be eligible to participate in a class action lawsuit to recover compensation for loss of privacy, time spent dealing with the breach, out-of-pocket costs, and more.

The lawsuit looks to cover anyone in the USA whose private information was compromised by the breach announced by On Q Financial.

Please complete the below form shown on this page and a data breach attorney will contact you. There is no cost to you.


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