Planet Home Lending Data Breach Puts 200k Customers At Permanent Risk Of Identity Theft. Featured

Planet Home Lending confirms 200k customers were impacted during November 2023 ransomwear attack.

On January 25, 2024, Planet Home Lending, LLC. (“Planet Home Lending”) filed a notice of data breach with the Attorney General of Maine after discovering that the company was the victim of a cyberattack that occurred in November 2023. In this notice, Planet Home Lending explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information,

What Happened?

The Planet Home Lending data breach was only recently announced, and more information is expected in the near future. However, Planet Home Lendings’ filing with the Attorney General of Maine provides some important information on what led up to the breach.

According to this source, on November 15, 2023, Planet Home Lending became aware of a ransomware attack targeting the company’s IT network. In response, Planet Home Lending contained the incident, terminated all unauthorized access, and then began working with third-party data security specialists to assist with its investigation.

On November 28, 2023, Planet Home Lending determined that the ransomware group, known as Lockbit, was able to access a folder containing the loan information of certain Planet Home Lending customers. Evidently, the incident involved a vulnerability in software used by Planet Home Lending and created by Citrix Systems, Inc known as “Citrix Bleed.

What Information Was Obtained By The Hackers?

After learning that sensitive consumer data was accessible to an unauthorized party, Planet Home Lending reviewed the compromised files to determine what information was leaked and which consumers were impacted. According to the breach notification, the investigation revealed that data obtained by the hackers include:

  • name,
  • address,
  • Social Insurance number,
  • loan number,
  • financial account number.

On January 24, 2024, Planet Home Lending began sending notification letters to all individuals whose information was affected by the breach.

What Is Planet Home Doing To Protect My Identity?

According to the data breach notification submitted to the Maine AG, Planet Home Lending is offering affected individuals 24 months credit monitoring and protection services.

If you received a data breach notification from Planet Home Lending, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Planet Home Lending data breach. For more information, please see our recent piece on the topic here.

Protect Yourself. Join The Planet Home Lending Data Breach Class Action.

If you received a Data Breach Notice from Planet Home Lending, you could now be at risk of identity theft and the devastating financial and legal consequences that go along with it.

You may be eligible to participate in a class action lawsuit to recover compensation for loss of privacy, time spent dealing with the breach, out-of-pocket costs, and more. A successful case could also force Planet Home Lending to ensure it takes proper steps to protect the information it was entrusted with.

The lawsuit looks to cover anyone in the United States whose private information was compromised by the breach announced by the company in January 2024.

Please complete the below form and a data breach attorney will contact you. There is no cost to you and no obligation on your part.


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