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Frontier Communications Data Breach Exposes 750k Customers To Identity Theft Featured

Lawsuits claim Frontier’s negligence in safeguarding its computer systems and data are the reason 750k customers are at permanent risk of identity theft.

Numerous class action lawsuits were recently filed in the wake of Frontier Communications (Frontier) filing with the Securities and Exchange Commission (SEC) that it’s systems were breached in an April cyberattack and that certain systems were shut down as a result of the attack.

In a quarterly report filed with the SEC in May, the Dallas-based Telecoms giant reiterated that the attackers likely stole certain data from its systems, including personal information.

According to an June 4, 2024 article in Security Week, the criminal ransomware group known as RansomHub claimed responsibility for the attack and threaten to release the information on all the customers unless Frontier pays a ransom by June 14, 2014.

Frontier has apparently ignored the ransom request and RansomHub have begun leaking data and offering it for sale on the dark web according to an article appearing on its blog site.

What Happened?

According to the Notice of Data Breach posted on the Attorney General of Maine’s website, on April 14, 2024, Frontier detected unauthorized access to some of it’s internal IT systems. It immediately isolated these systems, contacted law enforcement and launched an investigation.

What Personal Information Was Stolen?

On June 6, 2024 Frontier acknowledged that 751,895 customers were affected by the breach and that it had begun the process of notifying them. To date, Frontier has not pubically divulged the extent of information stolen only that information acquired includes Name or other personal identifier in combination with Social Insurance number.

RansomHub was more forthcoming stating that the information stolen during the breach includes –

  • name
  • address
  • dates of birth
  • email
  • Social Insurance number
  • credit score.

Moreover, RansomHub claims that it has data on more than 2 million Frontier customers.

What is Frontier Doing To Protect My Identity?

According to the Notice of Data Breach letter, Frontier is offering one year of complimentary credit monitoring services to customers affected by the breach.

What Can Hackers Do With My Information?

Stolen PII and PHI can be used to commit identity theft, open new credit accounts, make unauthorized purchases or obtain loans. Cyber-criminals have recently targeted America’s essential industries and in so doing have forced millions of Americans to face the fallout from these attacks.

Leaked or stolen data can be sold on the dark web forums and may be used for fraud and medical identity theft, a type of fraud, where threat actors use stolen information to submit forged claims to insurers.

Clients affected by the breach are exposed to a heightened and imminent risk of fraud and identity theft. They must now and in the future closely monitor their financial accounts to guard against identity theft and fraud.

If you receive a data breach notification from Frontier Communications, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options at no cost to you. For more information, please review these recommendations.

Protect Your Identity. Join the Frontier Data Breach Class Action.

The lawsuit alleges that Frontier Communications breached its duties under common law and the Federal Trade Commission Act to implement reasonable security measures, comply with industry standards and federal data-security regulations, encrypt sensitive data, and provide adequate and timely notice of the breach.

If you receive a notification letter from Frontier Communications, you are at permanent risk of identity theft and the devastating financial and legal consequences that go along with it.

You may be eligible to participate in a class action lawsuit to recover compensation for loss of privacy, time spent dealing with the breach, out-of-pocket costs, and more.

The lawsuit looks to cover anyone in the USA whose private information was compromised by the breach announced by Frontier Communications.

Please complete the below form shown on this page and a data breach attorney will contact you. There is no cost to you.


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